Support

Need assistance with Patreon, community moderation, or another ArgusVRC service? Submit a support request below and our team will reply using the email address you provide.

Community Announcement

Before submitting a ticket, please check our Discord announcement channel for any ongoing maintenance or known issues.

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Major Known Issues

Investigating

Patreon Reward Delay

Patreon rewards may take longer than expected to sync.

Operational

Discord Verification

Verification services are currently operating normally.

Fix In Progress

Community Event Board

Improvements are currently being deployed.

Choose Support Category

Community Ban Appeal

Appeal a moderation action issued within the ArgusVRC community.

Patreon Support

Missing rewards, role sync issues, or supporter enquiries.

Submit Support Request

Ban Appeal Rules

Only one appeal per punishment.
Appeals are reviewed manually by our moderation team.
Be respectful and truthful when submitting your appeal.
False or misleading information may result in your appeal being denied.
Staff decisions are final.

Frequently Asked Questions

Most tickets receive a reply within 24–72 hours.

We will reply using the email address you provided when submitting your request.

Please wait until your existing appeal has been reviewed before submitting another.